Product Update - Payments for bookings at your Destination

Edited

We’d like to make you aware that all travel booked through COCO+ is paid for in advance, the only potential exception being Car Hire which you will be made aware of at the time of booking.

COCO+ will have provided a form of payment in advance of your arrival for the supplier/accommodation to use.

We are aware that a small selection of hotels have been requesting payment from travellers at check-in. In this circumstance, please call us on:

(+44) 0117 472 5700

We will support you with any payment queries. Our phone lines are open 24hrs a day.